Services

Nine service areas. One accountable partner.

Enterprise technology consultation, digital transformation and specialised engineering. From the first assessment to implementation, operation and workforce capability.

Advise → Design → Deliver → Operate

Coastal highway interchange and station canopy at dawn, rocky hills behind
Every engagement is shaped around the client's outcome, not a product catalogue.

01

Project Management & Consultation

Delivery you can hold to account.

Certified project and programme leadership that keeps scope, budget and business outcome aligned from mobilisation to handover.

Our consultants lead with PMP, PgMP and PRINCE2 practice, working inside the client's governance rather than around it.

Business value

Fewer handovers, clearer accountability and technology decisions that stay attached to the business case.

  • Project & programme managementPlanning, governance, risk and delivery leadership for enterprise technology programmes.
  • PMO establishmentStandards, reporting and portfolio visibility across concurrent initiatives.
  • Vendor & delivery coordinationOne accountable point between the organisation, integrators and technology providers.
  • Change managementOrganisational transition, stakeholder alignment and adoption planning.

02

Cybersecurity & Information Security

Protect information. Strengthen governance.

GES helps organisations protect the confidentiality, integrity and availability of critical information through security assessments, governance and managed security operations.

From ISMS design to 24/7 monitoring, the work is tied to recognised standards and to the client's regulatory environment.

Business value

Security that protects operations without slowing them down, evidenced to auditors and regulators.

  • ISMS & ISO 27001Gap assessments, ISMS implementation, audit preparation and ongoing certification management.
  • Penetration testing & code reviewSecure code reviews, network device assessments, vulnerability validation and remediation guidance.
  • 24/7 managed SOC & incident responseContinuous threat surveillance, compromise assessments, containment and incident mitigation.
  • XDR & data encryptionExtended detection and response and encryption programmes for critical information assets.

Selected engagement

Principal BuyersXDR and data encryption
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03

Governance, Risk & Compliance

Build confidence into your operations.

Assess risks, strengthen controls and establish the frameworks that protect critical information and operations.

GES supports enterprise risk management, third-party risk, data privacy and alignment with national regulators.

Business value

Auditable controls and a defensible risk position, aligned with ISO 31000, PDPL and NCA requirements.

  • Enterprise risk managementRisk frameworks and registers aligned with ISO 31000.
  • Third-party riskSupplier and partner risk assessment and ongoing management.
  • Data privacy & PDPLPrivacy audits, gap closure and PDPL compliance programmes.
  • NCA alignment & outsourced GRCAlignment with National Cybersecurity Authority controls and GRC-as-a-service support.

Selected engagement

Bustami & Saheb Group · JordanEnterprise risk management aligned with ISO 31000
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04

IT Strategy & Planning

Align technology with the direction of the business.

Roadmap development, enterprise architecture, IT governance and strategic alignment, so investment follows priority.

Solution architecture services cover cloud, applications and core enterprise infrastructure.

Business value

A technology roadmap the board can read and the delivery teams can execute.

  • IT strategy & roadmapsMulti-year technology direction tied to business objectives.
  • Enterprise architectureTOGAF-based architecture across business, data, application and technology layers.
  • IT governanceCOBIT 2019-aligned decision rights, controls and performance measures.
  • Solution architectureArchitecture for cloud, applications and core enterprise infrastructure.

05

IT Service Management

Keep your workforce supported.

We bring technical support, service desk operations and ITIL practices together to manage requests, incidents and the end-user environment.

As Alemba's exclusive partner in the region, GES implements and operates Alemba Service Manager alongside the process design that makes it work.

Business value

Measurable service levels, a single service catalogue and an end-user environment that stays healthy.

  • 24/7 technical service deskTier 1 to 3 remote and on-site troubleshooting, incident logging and SLA-driven resolution.
  • Service catalogue & portalStandardised catalogues, self-service workflows and automated ticket dispatch.
  • Endpoint & asset lifecycleWorkstation provisioning, patching, software deployment and endpoint health.
  • ITIL & SLA governanceEscalation matrices, service reporting and structured ITIL 4 practices.

Selected engagement

Oromia Bank · EthiopiaAlemba ASM service management system
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How a catalogue looks once processes, ownership and SLAs are defined, not just the tool installed.

06

Data Management & Governance

Treat data as an enterprise asset.

GES establishes the governance, architecture and analytics capabilities that help organisations manage data quality and use information with confidence.

Frameworks follow NDMO and DAMA DMBOK, with Collibra as the governance platform where appropriate.

Business value

Trusted data, clear ownership and reporting the organisation can act on.

  • Data governance & NDMO alignmentPolicies, stewardship and governance frameworks aligned with NDMO and DAMA DMBOK.
  • Data architecture & warehousingLakehouse architecture, modelling, ETL pipelines and secure storage.
  • Master data & qualityCleansing, deduplication, identity resolution and quality monitoring.
  • BI, analytics & data scienceDashboards, enterprise reporting, predictive analytics and data intelligence.

Selected engagement

Eastern Health Cluster · Saudi ArabiaData Management Office establishment using NDMO and DAMA best practices
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07

Consultancy & Digital Transformation

Make transformation practical.

We connect strategic planning, enterprise architecture and organisational change to help businesses improve how they operate.

Process optimisation and technology integration using cloud, AI and digital platforms, delivered with the people and process work that makes it stick.

Business value

Transformation that survives go-live, because people, processes and technology moved together.

  • Process optimisation & AIWorkflow redesign using AI, cloud computing and data analytics.
  • Digital platforms & integrationTechnology integration across cloud, applications and enterprise platforms.
  • Operating model designRoles, governance and service structures for the transformed organisation.
  • Change management & adoptionOrganisational transition, risk mitigation and ongoing optimisation.

Selected engagement

Ministry of Industry & Mineral Resources · Saudi ArabiaDevelopment of competitive solutions and services for the industrial and support services sectors
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08

Enterprise Technology Solutions

The digital foundation, built and kept working.

Software, cloud, infrastructure, networking and managed operations, delivered as one connected foundation for enterprise operations.

From data centre buildouts to Tier-3 upgrades, cloud migration and disaster recovery, GES designs, implements and then operates the environment.

Business value

Mission-critical environments that are resilient by design and supported around the clock.

  • Software development & modernisationCustom applications, middleware and integration, QA, DevOps and lifecycle management.
  • Infrastructure & data centresElectrical and power, precision cooling, fit-out, structured cabling and MEP support.
  • Cloud solutionsCloud strategy, migration, virtualisation, managed services and disaster recovery.
  • NetworkingArchitecture, enterprise convergence, optical transmission and managed network services.
  • Managed operations & outsourcingInfrastructure management, managed security, backup and resource augmentation.
  • Backup, DR & archivingCloud and on-premises backup, disaster recovery and long-term data protection.

Selected engagement

Saudi Railway Company · Saudi ArabiaData centre expansion and upgrade to Tier-3 standard
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09

Training & Capability Development

Build the expertise to sustain change.

GES develops workforce capability through certification training and workshops tailored to the organisation.

Because transformation only lasts when the client's own people can run it.

Business value

Internal teams who own the systems and processes after the engagement ends.

  • ISO lead implementer coursesTraining for professionals implementing management systems.
  • ITIL 4Service management training for technology and operational teams.
  • PMP & TOGAFCertification training in project management and enterprise architecture.
  • Custom workforce workshopsWorkshops shaped around organisational learning and capability needs.

Connected delivery

Start with the challenge. Bring the right expertise together.

Your requirements may span several practices. Talk to GES about the combination of consulting, technology and support your organisation needs.

Talk to our team → Solutions & partners