Solutions & Partners

More than a reseller.

GES is the partner between the requirement and the technology. We select, consult, implement, integrate, operate and support, so the platform is chosen for the client's environment and then made to work in it.

Selection → Consulting → Implementation → Integration → Operation → Support

A consulting team reviewing plans with a client at a boardroom table
GES's role comes first. The ecosystem follows.

What GES does

Six responsibilities. One accountable partner.

Technology selection is only the start. GES stays responsible for the solution across its life, so the client is never left between a vendor and an integrator.

  1. 1

    Selection

    Match the requirement to the right platform on the client's criteria, not the vendor's.

  2. 2

    Consulting

    Design the processes, governance and architecture the technology has to serve.

  3. 3

    Implementation

    Deploy, configure and test against the agreed scope and the client's environment.

  4. 4

    Integration

    Connect the solution to identity, data, enterprise platforms and existing operations.

  5. 5

    Operation

    Run and monitor the environment, on site or from the GES operations centre.

  6. 6

    Support

    Keep it working with a 24/7 support centre, maintenance and continuous improvement.

How technology is selected

Chosen on the client's criteria, not the catalogue's.

  1. 01

    Cost

    Total cost across licensing, implementation, integration and operation, not the headline price.

  2. 02

    References

    Proven deployments in comparable organisations, sectors and regulatory environments.

  3. 03

    Performance

    Measured against the client's real workloads, service levels and growth.

  4. 04

    Usability

    Adoption by the people who will use it every day, with the training to make it stick.

  5. 05

    Integration

    Fit with identity, data, enterprise platforms and the existing operating environment.

24/7Support centre

After go-live

The environment is supported around the clock.

GES manages critical IT and cybersecurity functions and provides specialist resources to support the day-to-day technology environment.

  • Technical service desk

    Tier 1 to 3 remote and on-site troubleshooting, incident logging and SLA-driven resolution.

  • Infrastructure & systems health

    Server administration, network management and 24/7 systems health monitoring.

  • Managed security & SOC

    Threat surveillance, risk assessments, security controls and incident mitigation.

  • Backup, DR & archiving

    Cloud and on-premises backups, disaster recovery and long-term data protection.

Technology ecosystem

Established international providers, integrated by GES.

Platforms chosen for the task, integrated into the client's environment and supported over time. GES's role is established first; the ecosystem serves it.

Enterprise requirement

What the organisation needs

Selection on cost, references, performance, usability and integration.

Selection

Global GES

Consulting, implementation, integration, operation, support

  • Selection
  • Consulting
  • Implementation
  • Integration
  • Operation
  • Support
Delivery

Technology partners

Twelve platforms across five domains

  • Service management
  • Governance & risk
  • Data governance
  • Enterprise architecture
  • Workspace & assets

  • Exclusive partner · IT service management

    Alemba

    Alemba Service Manager, implemented and operated by GES as the exclusive regional partner. Reference: Oromia Bank.

  • CollibraCollibra

    Data governance

  • NAVEXNAVEX

    Governance, risk & compliance

  • MetricStreamMetricStream

    Governance, risk & compliance

  • LansweeperLansweeper

    IT asset discovery

  • OmnissaOmnissa

    Digital workspace

  • AvolutionAvolution

    Enterprise architecture

  • Run2BizRun2Biz

    Service management

  • CITSmartCITSmart

    Service management

  • Central ITCentral IT

    AI-powered service management & omnichannel

  • SimpliixSimpliix

    Management systems, governance, risk & compliance

  • 65A Tecnologia65A Tecnologia

    AIOps, computer vision & identity intelligence

  • Info-Tech Research GroupInfo-Tech Research Group

    Research & advisory · exclusive regional delivery partner

Protect4, the GES sister company in Riyadh, brings specialised cybersecurity, data resilience and AI-driven operational intelligence into the group for organisations across Saudi Arabia and the GCC.

Find the right solution

Start with the requirement. GES will find the fit.

Tell us what you are planning, modernising or protecting, and we'll connect the requirement to the right platform and the right team.

Discuss a requirement → Selected projects